Impact
Work
Creating a workplace where employees thrive.
Employee Experience & Wellbeing

Creating a workplace where employees thrive.

Employees today expect more than just a paycheck—they want purpose, career growth, and a workplace culture that prioritizes well-being and mental health. A strong employee experience (EX) strategy boosts employee engagement, talent retention, and productivity, while reducing absenteeism, burnout, and turnover costs.

At Impact Work, we design data-driven EX strategies that go beyond employee benefits and work-life balance, creating a holistic, long-term approach to worker well-being.

A great employee experience isn’t just about work-life balance or employee benefits—it’s about building a workplace where employees feel valued, supported, and motivated. We craft a strong Employee Value Proposition (EVP) using HR analytics, performance management, AI-driven engagement tools, and real-time feedback to drive lasting impact.

Our employee centric approach.

At Impact Work, we go beyond the boardroom—we talk to your employees, map their journey, and uncover what truly drives engagement and retention.

Using in-depth interviews, sentiment analysis, and AI-powered feedback tools, we gain a clear, unfiltered view of the employee experience, from onboarding to career growth. This allows us to pinpoint pain points, hidden barriers, and opportunities to create tailored, high-impact solutions that fit your culture.

By combining employee insights with workforce data and behavioral analytics, we build a measurable, actionable roadmap that integrates EX into daily operations—turning it into a core driver of business success.

Impact

  • Higher employee engagement – When employees feel valued, they are more motivated, productive, and committed.
  • Stronger Employee Value Proposition – We help define what makes your company great, helping you attract and retain talent.
  • Lower absenteeism & turnover – A focus on employee experience reduces burnout, sick leave, and high turnover.
  • Better workplace culture & well-being – A positive, inclusive environment improves teamwork, job satisfaction, and mental health at work.
  • Enhanced Employer Brand – Companies known for investing in employee experience stand out in the job market and attract high-quality candidates.
download our approach
83%
of employees worldwide consider a healthy work-life balance essential. In the Netherlands (2025), 33% has resigned due to this imbalance.
Why

Awareness and inspiration

Understand the importance of EX
  • analysis
    analysis
  • discovery rapport
    discovery rapport
Kick off with bold questions and real insights. Through tailored workshops and discovery scans, align your team around what EXM is, why it matters, and where the biggest opportunities lie.

Build a governance structure

Ensure clear leadership, roles, and responsibilities
  • workshop EXM dreamteam
    workshop EXM dreamteam
  • development plan
    development plan
Design a solid foundation for ownership and decision-making. Roles, responsibilities, and escalation lines are crystal clear — because EXM only works when it's embedded in leadership and structure.

Methodology & Process

Create a winning set-up and way of working
  • workshop EXM processes
    workshop EXM processes
  • tools & templates
    tools & templates
  • workshop EXM technology
    workshop EXM technology
Map and optimize the core processes behind EXM. From data flows to feedback loops and the right tech stack, make experience management repeatable, scalable, and impactful.

Team & training

Formulate the team and train employees to play their role
  • workshop Your EXM dreamteam
    workshop Your EXM dreamteam
  • training
    training
Build your EXM dream team. Identify who should lead the charge, what capabilities are needed, and how to equip them with the right mindset and skills.

Journey baseline measurement

Translate insights and goals into a concrete action plan
  • in-depth interviews
    in-depth interviews
  • interactive journey map
    interactive journey map
  • Analysis of existing data
    Analysis of existing data
Deep dive into your current employee journey. Through interviews, data analysis, and interactive journey maps, surface what truly matters, across roles, locations, and generations.

From insights to action

Utilize technology to support and monitor EX
  • creative workshops
    creative workshops
  • action plan
    action plan
Transform insights into action. In creative workshops, we co-create and prioritize improvement ideas that balance quick wins with long-term transformation.

Setting up the EXM Framework

Setting up the tools
  • EXM framework
    EXM framework
Select and configure the right tools for collecting employee feedback. Determine the optimal frequency, triggers, and measurement methods (CES, CSAT, NPS) and ensure the integration of unstructured feedback.

Continuous improvement

Make EXM an ongoing improvement process
  • training
    training
  • backlog
    backlog
Activate fast feedback, implement quick fixes, and create a shared backlog with business and IT. Our approach is iterative, inclusive, and laser-focused on results.

Organisation empowerment

Get the entire organization involved
  • training
    training
  • EX strategy
    EX strategy
  • engagement program and policies
    engagement program and policies
Embed EXM in your culture. Through training, leadership engagement, and internal comms, you'll turn EXM into a movement, not a project.

Measure and celebrate success!

Monitor progress, share successes, and learn from results
  • report and dashboards
    report and dashboards
  • an engaged workforce
    an engaged workforce
Track KPIs like satisfaction, productivity, wellbeing, retention, and spotlight the wins. Because what gets celebrated, gets repeated.
73%
of HR executives expect talent shortages in the coming three years.

Let's connect!

avatar
Jildert Huitema
|
Co-founder ImpactWork
There's many challenges in the world of work, but together we can tackle them. With a passionate team, we're here to help you improve your HR strategically and creating thriving workplaces. Check our services pages for more information on how we can help, and feel free to reach out!
Book a discovery call
Or look at our service pages for more info!

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Innovation & productivity

Who likes boring work? Traditional HR processes are time-consuming, manual, and prone to inefficiencies. With HR tech and AI solutions, we can automate HR workflows, optimize workforce planning, and make data-driven decisions that save time and boost productivity.

Employee engagement and wellbeing

Increasing engagement and workplace wellbeing can help boost retention and productivity. Happy employees = thriving business!

Attracting and retaining talent in a competitive market.

Explore data-driven solutions for increasing employee engagement, reducing employee turnover, and improving recruitment processes - all while fostering a resilient and thriving workplace culture!

Skills development

Skills are the future of work. With us, you can stay ahead and create a talent marketplace, skills-matrix, identify future skill gaps, and more!